Activate Family Mobile

Activate your Walmart Family Mobile phone now at Family mobile is a no-contract wireless phone program with unlimited talk and text within the United States and unliminted messaging and web. You can sign up at a participating Walmart store or online on this page. If you recently purchased a T-Mobile powered mobile phone from Walmart Family Mobile you will need to activate it using your family mobile starter kit. Whether this is your first Family Mobile phone or if you are simply adding phones to an existing account you will need to fill out some information in order to get the process started.

If this is your first time activating a phone with Walmart Family Mobile, you will simply click on the appropriate ‘next’ button in order to get started filling out all of the necessary information to activate your phone on If you are adding another phone line to your existing account then you will need to provide your phone number associated with your account as well as your password in order to log in.


What you need to activate your phone on

There are a few things that you will need in order to get started with the activation process. You should already have these things if you have already purchased the mobile phone. These items are:

  • Your Family Mobile phone or phones and the packaging that the singular phone or the multiple phones came in.
  • Your starter kit
  • Your driver’s license or other variation of personal ID

In addition to the amount ease that comes with activating your new phone on My Family Mobile, there are also many other benefits of having and account, such as:

  • You can bring your own phone
  • Transfer your phone number
  • Have up to five lines per account
  • No contract or credit checks
  • No overage charges at all
  • No sort of activation or even payment fees
  • Unlimited talk time and texting
  • Different options for international long-distance options

If you need assistance or are having problems with your account, please visit the Contact Us page by clicking on the appropriate link at the bottom of the page. You can also visit this page if you have question about your phone or want to learn more about the company in general. If your questions cannot be answered the online support page or the FAQ page, feel free to call the number (877) 440-9758. This helpline is available seven days a week from 4:00 a.m. to 10:00 p.m. Pacific Time.


How do I activate my family mobile SIM card?

STEPS TO ACTIVATE YOUR PHONEPlease make sure your SIM card is inserted into your phone.Turn your phone OFF and back ON.Make a call.If the call does not connect, wait a few minutes, then reboot your phone and try again.Data features: Please allow 30 minutes for data to › portupgradeinstructions › PIN_FLOWActivate - Walmart Family › portupgradeinstructions › PIN_FLOW

How do I activate my Walmart family phone?

You can have your phone up and running before you know it. This guide walks you through the steps for how to activate your phone, whether you're purchasing a new one or bringing your own. Just go to or call 877-440-9758 to get started.

How do I activate my Walmart TracFone?

What you need to get started:Your current compatible phone.TracFone Bring Your Own Phone SIM Card Activation Kit.Tracfone smartphone service plan (shop here)Activate your phone by following the instructions included in the package or by calling › TracFone-Bring-Your-Own-Phone-SIM-Activation...TracFone Bring Your Own Phone SIM Activation Kit - › TracFone-Bring-Your-Own-Phone-SIM-Activation...

How do I switch phones on Family Mobile?

Transfer your ServiceGet a Device to Activate. Walmart Family Mobile phone or an unlocked GSM-capable phone with a Family Mobile SIM Card.Know your Phone Number. Walmart Family Mobile Phone number that you want to transfer to the new device.Start your process! › transferservice › instructionTransfer Service - Walmart Family › transferservice › instruction

How do I talk to a real person about my family mobile account?

If you need to talk to a live customer service representative from Family Mobile you need to dial 1-877-440-9758. Live customer service representatives are available via this number 8 am to 11.45 pm EST, 7 days a week. After dialing this number, select 1 for English or 2 for Spanish.

Can I pay my Walmart phone bill online?

Easily pay your bills online with over 15,000 available billers. Download the Walmart app, start your transaction on your phone & scan the QR at the register to complete your transaction. Fast, safe and convenient.

How do I find out my family mobile PIN number?

Walmart Family MobileAccount number: Dial #225# to view account number.PIN number: You need to contact Walmart Family Mobile by dialing 611 from your mobile phone or call › en-us › articles › 205428978-Carrier-transfer-informationCarrier transfer information – Ting Help › en-us › articles › 205428978-Carrier-transfer-information

How do I check my family mobile data usage?

To see your current data usage, text the word USAGE to 611611 here.