Aflac Portal

Login to AFLAC’s online services with your username and password using The member portal is set up for account holders, users, associates, employees and agents. With 24 hour a day availability, access your account anywhere you have Internet service and a computer or smart device.

New account holders will receive an email that contains a link to activate each individual’s profile. This link embedded within the email must be clicked in order to login. To access your account, enter your full email address as your username.


myAflac Account Services

The online portal is a place for anyone with an valid AFLAC account to login. Within your portal you’ll be able to access policyholder services that includes supplemental insurance for individuals and groups to help pay benefits that major medical insurance doesn’t cover. Learn how you can get paid for expenses that major medical doesn’t cover. Build a comprehensive health care benefits package without increasing your costs. As a broker or an agent, you can off your clients better benefit options and explore unlimited potential and flexibility as an insurance agent.

When smart claim is used to submit an accident, cancer, and illness or hospitalization using your account for 3 PM on a regular business day you can get paid in as little as one day. Sign in or register to file your claim online, check your claim status, enroll and claims direct deposit and much more.

Log into my AFLAC

  • Account holders. Use the email you received and click the link to activate your profile. Use your valid email address as your username.
  • Associates/Agents and Coordinators. Your username is the first part of your official AFLAC email address.
  • Employees. Using your normal password that is used to log into the network, however the username that should be used is either (E–number, V-number, or Social Security number)
  • Usernames and passwords are both case-sensitive, if you’re having trouble logging into your account make sure to double check your entry for both.

If you’re sick or injured, cost can start to pile up extremely fast. However, with AFLAC you will get the help you need to cover those costs when your major medical insurance does not. This supplemental insurance offers financial protection for yourself and your family in the event of a serious accident or illness. If you have any questions or concerns regarding claims, benefit services, or just need to speak to customer service call the following phone number: 1-800-992-3522.

Customer service
1932 Wynnton Road
Columbus, GA 31999