Black Card Servicing

Manage your Black Luxury card account online which allows tracking account activity, making payments balance transfers and more at Go further with industry-leading rewards with the stainless steel carbon Visa/MasterCard. As a member gain access to exclusive 24 hour concierge service.

As a member, login is easy, simply enter your username and click the login button. If you and are not yet a member yet you have applied, you can check the status of your application by clicking the link titled “Check the Status”. New cardmembers can view, manage and activate your account online. If you do not have access to member services, click the button titled “Set up Online Access”.


The new luxury MasterCard black card is coming soon. Along with it will come some very important and beneficial news meaning that your account is being converted from a visa black card to a MasterCard black card. This change Will Take Pl., October first 2015. In an attempt to provide continued dedication and a superior customer service experience, the business has changed to take products and services to a new level.

The new luxury card will include more benefits and enhanced value. 50% increase in point redemption value moves it from 1% to 1.5% cash back. Fraud protection has been pushed to the next level through a secure chip technology for myblackcard members that will protect your information. Each year $100 worth of credit will be available towards qualifying airline purchases. Unchanged benefits of the black luxury card include concierge specialist that are available 24 hours a day seven days a week 365 days a year. Enjoy luxury gifts from the world’s most iconic brands and get a members only luxury magazine.

Black cardmembers should always purchase with the confidence and peace of mind knowing that you are protected. This includes the following:

  • Global acceptance
  • No foreign transaction fees
  • Chip technology
  • Not all things will stay the same with the new MasterCard upgrade. Some benefits will no longer be available. The following benefits are no longer included:
  • Lost luggage reimbursement
  • Roadside dispatch and trip delay reimbursement

Any existing or pending claims under these benefits will be honored

If you have any questions or concerns regarding your account, or technical issues with your member login you can reach customer cardmember care by calling the following telephone number: 1-800-790-7942.