Login to start using your Canada Post Visa Prepaid Card on myprepaidcard.ca. This prepaid card can be used anywhere in the world where Visa cards are accepted – even online. You will have no need for a credit check or bank account. It is also easily reloadable so you can add more money to your card as often as you please. With this card you can easily budget your money and track your spending as well as shop at your favorite stores in-stores or online.
By logging in to your account on myprepaidcard.ca you can view your user profile and update it. You will be asked to do so because of recent security enhancements on the site. The safeguarding of your personal information os of the utmost importance, so please update your user profile as directed. If you currently have a Canada Post Visa Prepaid Card, know that you have Purchase Security and an Extended Warranty insurance on the majority of items that you purchase with your card.
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If you need a card or need to reload your card you can click on the appropriate link on prepaidcard.ca so you can find the Canada Post location nearest to you. At this location you will be able to purchase a new card or reload your current card. Keep in mind that when you load money on to the card the funds that are loaded on the card do not expire. There are also certain limitation that apply so you should view the “Your liability for lost, stolen and misused cards and unauthorized transactions” section in the Terms & Conditions for more details.
If you would like to log into your account, you will need to provide your My Prepaid Card username and password and click on the yellow “Log In” button. If you happen to forget your login information, you can click on the appropriate link on the homepage to get help retrieving your login information. If you need to get login information for the first time you can click on the “Need Login” link to complete the signup process. This will require you to enter your card number.
If you would like to “Contact Us” you can click on the appropriate link to view contact information. You can call the phone number 1-866-760-1543. This phone number is for is for customer service calls only. The mail-in address is Attn: Director, Prepaid Visa Citizens Bank of Canada PO Box 8000, Stn Terminal Vancouver, B.C. V6B 4E2. You can also send in an email from the contact page using the fill-in boxes.