Card Balance Center

Check your card balance on your cellphone by using My Card Balance is an online service used to view the available balance on your card and your transaction history. However, before you can take advantage of this service, you must make sure that your card is successfully registered.

To learn how you can check your balance on your cellphone, read the instructions provided on From here, you can also log in to your account, check out VIP promotions and exclusive offers and even sign up for a new account.


For Existing Card Holders of MyCardBalance

If you want to log in to your account, simply follow the instructions below:

  1. Look for the green button that says ‘Existing Cardholders, Check Your Balance’ and use it to get to the proper page.
  2. On the login page, enter your email and password to their respective fields and use the ‘Submit’ button to proceed.
  3. In case you forget your password, use the appropriate link to get help.
  4. If you have more questions or concerns, please call 800-775-6751 right away.

For New Card Holders of My Card Balance

If you want to create an account today, look for the button that says ‘New Cardholders, Register’ and use it to get to the proper page. On the next page, you will be required to provide the following information:

  • Number
  • Email
  • First & Last Name
  • Zip Code
  • Password
  • Security Question
  • Security Answer

Once you tick the box that indicates that you have read and agree with the Terms & Conditions of the program, you can use the ‘Create Account’ button to complete the registration process.

For further assistance, you can send your questions via email by using the online form provided on the ‘Contact Us’ page. The office is currently located at 960 Westlake Blvd, Suite 207, Westlake Village, CA 91361.