Fair Point Customer Portal

Log into my Fairpoint customer portal to view your services and account information through myfairpoint.com. Gain access to check the status of service orders and appointments as well as the ability to make online payments any time, day or night. Simply log in using your username, which is your email address, and your unique password.

To make sure each and every customer receives the privacy and accuracy that they deserve when using myfairpoint.com, it is important to register. My Fairpoint takes customers personal information very seriously, and will not share it with third-party members. To get started, let’s walk through the registration process.

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Register with My Fairpoint Customer Portal

To start the registration process, customers will need their account number and billing ZIP Code that is associated with the account number on file. Another important factor of registering is to have on hand a recent statement or access to the email address associated with your account. If you do not have required information to register, you can call customer service before completing the registration process.

Where is your account number located on your bill? Refer to the upper right-hand corner of your MyFairpoint communications bill and you will notice that your account number is located directly below the billing date. Any further questions can be directed to customer service by calling the following phone number 866-984-2001 Monday through Friday 8 AM to 6 PM Eastern time.

Now that you have the account information required to start your registration process, you will need to complete the following four steps:

  • Enter account information
  • Account verification
  • Create an account
  • Agree to terms of service

After each step has been completed and the information is verified as correct, you will now be registered as a member of myFairpoint.net communications customer portal. Whether you are a residential member, own a small business or enterprise make sure that you get the lowest cost when you bundle your phone, Internet and cable using Fairpoint communications.