File a Claim For T-Mobile Phone

Get protected and stay connected by signing up with a plan from Assurant solutions on Assurant Solutions knows how much you need your mobile device, so you need to make sure that it is protected against breaking, theft or malfunction. You can count on mobile protection plans from Assurant Solutions for friendly service and fast resolutions when any of theses things occur.

Learn more about the different mobile protection plans offered by Assurant solutions on and visiting the Mobile Protection Center. After selecting your service from the drop-down menu, you can learn more about the various options available for you. Learn more about the mobile protections available for you and your device today!


Plans offered on MyPHPInfo

There are several different plans that you can learn more about on my php info. You can even download a brochure that will explain more details to you.

If you were to sign up for Jump! with Premium Handset Protection, you won’t face any problems if your device is:

  • Lost
  • Stolen
  • Accidentally damaged including liquid damage
  • Malfunctioning because of mechanical or electrical breakdown

If you were to sign up for Premium Handset Protection with Lookout Mobile Security, your device will be protected against:

  • Accidental damage
  • Loss
  • Theft
  • Malfunction due to mechanical breakdown

If you decide to sign up for Premium Handset Protection for Prepaid Customers you won’t have any worries if your device is:

  • Accidentally damaged including liquid damage
  • Lost
  • Stolen
  • Malfunction due to mechanical breakdown
  • Malfunction due to electrical breakdown

If you have any inquiries or questions regarding what is offered by Assurant Solutions or if you need any type of assistance, you can complete the form on the “Contact Us” page. This will require you to fill out the following information:

  • Select the purpose of your inquiry
  • Your Name
  • Email address
  • Claim number
  • Mobile phone number
  • And fill out the ‘How can we help you’ box

You will also need to check the box that verifies that you are not a robot. After this you are ready to click on the ‘Submit’ button. After submitting your message you will pleasantly contacted by an Assurant Solutions Mobile Services representative within twenty-four hours. If you would like to send in some documents electronically, you can select Document Upload from the drop-down menu, where there are asked to select the purpose of your inquiry.


How do I file an Assurant claim?

Follow the step-by-step directions on the Assurant website to file your claim. For more information about filing your claim or tracking your claim status, call Assurant at 1-866-866-6285.

How do I file a claim with tmobile?

Claim HelpIf your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges.Have your mobile number and device information (manufacturer, model, and serial number). ... Once your claim is approved, a non-refundable deductible may › general › claim-helpClaim Help | T-Mobile | › general › claim-help

How much is the deductible for tmobile?

The deductible is for all other accidental damage claims.

How many claims can you file with Assurant?

A charge will apply if you choose to pay by C.O.D. To look up your device-specific service fee/deductible, please click here. How many claims am I allowed to file? There is no limit to the number of claims you can file.

How much is the deductible for tmobile?

The deductible is for all other accidental damage claims.

How do I file a claim with tmobile?

File a claimMake sure you have the following information ready: ... Log in to My T-Mobile.Select PHONE.If more than one phone is on your account, select the name/phone number from the drop-down menu connected to the device you're filing a claim for.Select File a claim or File damage claim or Report lost or stolen.More › docs › DOC-1275File a device protection claim | T-Mobile › docs › DOC-1275

How do I track my T mobile replacement phone?

From the Homepage, start at the File, Continue or Track My Claim box. Enter your mobile number or serial number, complete the security check and click Submit. Once your number has been verified, click Track My Claim. Enter your ZIP code and click Submit.

What does the T mobile phone insurance cover?

T-Mobile's Basic Device Protection Plan covers malfunctioning phones, accidental damage (including cracked screens and water damage), loss and theft. Like Protection 360, the plan covers your phone, charger, battery and SIM card; and other accessories are only covered if they're lost or stolen with your phone.

How do I claim insurance on my T mobile phone?

To file a claim call Asurion at 1-866-268-7221, Asurion claims cannot be made online.

How much is the T Mobile deductible?

My Service Fee/DeductibleGroup13Monthly Cost per DeviceHardware Service (Mechanical Breakdown)

Accidental Damage – Screen Repair (Android*) (Android* and iPhone**)Accidental Damage – All Other (iPad**) (Android/iPhone)1 more › xfinitymobile › general › my-service-feedeductibleMy Service Fee/ › xfinitymobile › general › my-service-feedeductible