JP Morgan Prepaid Account Center

Log on to your J.P. Morgan Chase Prepaid Account Center to access and manage your prepaid account at Using your member ID and password you can log on for complete access. If you have not yet set up an account with a user ID and password you will need to register as a new user.

Once you have logged into your online members account you will be able to view your balance, purchase history, activate the card or reset the pin number. The J.P. Morgan Chase prepaid card can be used anywhere Visa and MasterCard debit cards are accepted.


Register New User

To create an account as a new user you will need a user ID, if you do not have one you must click the link titled register new user to get started. Once you have reached the first part of the register new user process there will be some required fields that you must complete.

  • Card serial number
  • Passcode
  • Last six characters of government ID

The information above is required and it is used to help identify you and your J.P. Morgan prepaid associated account. All sign-up screens through J.P. Morgan Chase and Company are secure. Once you have entered the required fields, click next to continue the registration process. There are three more stages the registration process and they are:

  • Set up user ID and password
  • Accept terms and conditions
  • User confirmation

If you need any help registering your account, you can click the link in the top corner that is titled “help with this page” for in-depth tutorials or customer service contact. You can reach Global prepaid card operations by calling 888-252-3231 or 847-488-2339 for customer service. If you would like to get a hold of a representative through email you can send mail to [email protected].

A resource center has been set up for members with a prepaid account. This resource center puts members in touch with the ability to:

  1. Retrieve user ID
  2. Reset password
  3. Activate card
  4. Reset pin
  5. Port card lost or stolen
  6. Carnival privacy policy
  7. Coast the privacy policy

Each one of the above-mentioned resources is a live link that can be clicked from the homepage. Before accessing the information given, you will need your card serial number, validate security questions and user ID.