My Health VA

Access your personal health records through my HealtheVet an online portal at This system is designed for veterans, active-duty servicemembers, their dependents and caregivers. Make informed decisions regarding your healthcare using opportunities and tools provided by My HealtheVet and your healthcare team.

Each user’s account type will provide specific features based on user profile. Basic accounts allow all users to view their self entered information. However, VA patients with accounts can upgrade to an advanced or premium version. More information is available on what type of account you can or should have.


Some great features that are available to veterans with a premium account include an option called VA notes. This option are notes that your healthcare team records during any hospital stays or doctors appointments. Members can also access VA immunization records and view more detailed lab reports and a list of your current medical issues. Premium account options are available on top of the ability to request prescription refills, VA appointments and secure messaging.

To manage your healthcare online if you’re already a member, locate the blue button titled “enter here” to gain access to your account. Upon arriving on the member login page, simply use your user ID and password to login and gain access to your account. However, if you are not yet registered you will need to proceed through the first time registration process. If you enrolled at a VA facility, make sure that you check the “VA patient” option and include your full name, your date of birth, Social Security number and gender.

Most Popular Features

MY HealtheVet provides you with opportunities and tools to make informed decisions concerning your healthcare. The most popular options and features include the following:

VA appointments. This feature allows you to keep track of your past visits as well as upcoming visits. It will store and organize the information concerning any appointments that you have had in the past or have coming up all in one convenient location.

Refill my prescriptions. Put in a request to refill your VA medications and have them delivered. This convenience allows you to stop rushing to the pharmacy before closes. Simply request a refill with just the click of a button.

Secure messaging. Communicate with your VA healthcare team without waiting on a phone or having to physically drive to your local VA healthcare facility. This system is not designed to be used in emergency situations, but allows some exchanges between you and your healthcare team.

HealtheLiving assessment. This tool will help you make better health choices based on your health history and habits. It will show your health age, current health status and then make suggestions to improve your overall health, and lower your risk of disease.

Register with

Create your own personal user profile by completely filling out the identification form with the following information:

  • First name
  • Middle name
  • Last name
  • Social Security number
  • Gender
  • Birthdate
  • Marital status
  • Current occupation
  • Donor information
  • Primary address
  • Preferred method of contact information
  • User ID and password
  • Password hint questions and answers
  • Agree to terms and conditions and privacy policy

Contact customer services using the contact us page. Here you will be given access to the frequently asked questions page, the ability to ask a question through email or a list of toll-free numbers you can use to call direct. To reach the benefits department call 1-800-827-1000. To reach the healthcare department call 1-877-222-8387.