MyChart Secure Health Connection

Log in to your secure online health connection through the electronic health record partners of the polyclinic at Use your my chart username and password to gain access to your online account 24 hours a day. Your health is important around-the-clock and not just during clinical office hours. MyChart enables members with an Internet connection to stay in touch with your doctors office given you the ability to schedule appointments, request prescription refills, review health history and much more.

No more waiting for a phone call or letter, you can view your test results as soon as they are available online, usually within days. It is easy to communicate with your doctor and allow you to get answers for medical questions you may have from the comfort of your own living room using your computer, laptop, smart phone or mobile device. Sending a refill request for refillable medications has never been easier than it is now, using Now you don’t even have to pick up the phone, or visit your doctors office in order to make your next appointment. You may also view the details of your past appointments and see when upcoming appointments are scheduled.


If you have an urgent medical matter, you should not use the services of MyChart to send messages. Urgent matters should be directed to your doctors office or if needed, 911 should be called.

New User Sign up

  1. To start creating a new myonlinechart account, click the button titled “Sign up Now” located towards the right-hand side of the homepage.
  2. Enter your activation code as found on your enrollment letter. After the sign up process has been completed, you will no longer be required to use this code.
  3. Next, enter the last four digits of your Social Security number.
  4. Enter your birthdate in the format shown using four digits for the year.

The three steps mentioned above, are required in order to create a valid account. Once this information has been entered correctly and verified, click “Next” to finish the registration process.

Mobile apps are now available through the Google play store as well as the Apple app store to allow members to access their My Chart member account using mobile devices went on the go. You’ll find the links to download these mobile apps to your phone or mobile device located in the lower right-hand corner of the homepage.

If you need any answers to questions you may have, need help troubleshooting issues or just need technical assistance with the website you can call 206-320-4278 or 877-240-4474 to reach a customer service representative. If you have questions concerning your health care or delays with hearing back from your healthcare provider you can call during normal business hours to 206-320-6767 or 855-322-6767.


How do I find my chart?

Enter your MyChart Access Code exactly as it appears on your After Visit Summary or enrollment letter. You will not need to use this code after you've completed the signup process. Please enter the last 4 digits of your Social Security Number. Enter your date of birth in the format shown, using 4 digits for the year.

How do I start my chart?

There are two easy ways to sign up:Register In Person at Your Doctor's Office. At your next doctor's appointment, tell any member of your care team that you'd like to sign up for MyChart. ... Register Remotely. If you don't have a Polyclinic visit in the near future, contact our MyChart Help Desk at 206.320.MyChart: Your Interactive Health Record - The Polyclinic › patient-resources › mychart

What is my chart activation code?

Your activation code is a unique identifier you will use -- along with the last 4 digits of your Social Security Number and your date of birth -- to log into MyChart for the first time.

How do I message my doctor on MyChart?

MyChart makes it easy. Simply choose the Messaging tab and select a topic. Some examples include: Ask a follow-up question about your visit....Helpful tips about MyChart messagingYou can wait a few days for a reply.Your condition is not urgent.You can describe the problem in 1 or 2 sentences.Email Your Doctor With MyChart Messaging › patient-visitor › patient-guide › mych...