Walmart Family Mobile

Sign in to your Walmart family mobile account powered by T-Mobile with To log in, enter your family mobile phone number and password then click the button titled “sign in.” Account numbers enjoy the ability to view bill details and make payments among other things such as check call and text use and set limits. Access your account 24/7 for great member benefits.

Backed by Walmart and T-Mobile, is a powerful member portal that provides all the necessary equipment, tools and information needed to manage one’s family mobile plan. Create an account by registering quickly and easily. Click the register button to get started.


Register My Family Mobile

There are five steps to the process of creating a new account. Be sure to have your phone nearby and turned on as you will receive a temporary password to your family mobile phone. If you do not yet have a family mobile phone number, click the link titled activate your phone or phones before continuing the process. In the required boxes, enter your family mobile phone number and click the button titled “text me a temporary password.” Use this password to start your registration process of your family mobile membership.

  1. Once you receive the temporary password that has been texted to your phone, enter it when prompted.
  2. Keep in mind that this temporary password is only good for 72 hours. If you’re not able to use the password before it expires, you will need to request another.
  3. Once your temporary password is accepted, you will then be prompted to create a permanent password for the account. Follow the on-screen guidelines for the password creation and then save this password in a safe location for future use.
  4. Next you will need to select and answer a security question for future use in case you need help accessing your account at a later time.
  5. Enter your name and email address and then click next.
  6. Please enter your full name as well as your email address and then verify your email address to finish and sign in. Once this is complete, you’re ready to start managing your family mobile account.

Registered Members Key Benefits

  • Account balance and usage details available 24 hours a day
  • Print or view the 12 most recent bills
  • Submit a one time payment using a credit or debit card, electronic check or set up automatic recurring payments
  • When applicable, manager rate plan and account features
  • Balance or refill your Extras Pack
  • Contact customer support content for your family mobile service plan and or phone
  • At any point, Adaline to an existing account
  • Set limits and control access

There are many valuable and time-saving features available on myfamilymobile. Take full advantage of what Walmart is offering by using your online account and learning how to use the tools offered before you. If you need help regarding any aspect of your account or phone, call customer support at 877-440-9758. You can also dial 611 from your family mobile phone to be connected directly to customer service. If you need help concerning a technical issue with your phone or service, it is wise to call from a different phone so that the phone you are having an issue with can be addressed without the worry of being disconnected while on the service call.